Topics Map > Service Catalog > Telecommunications services > Telephone/Voice Communications
Microsoft Teams: Voicemail
The following Microsoft article has instructions on how to check your voicemail box.
https://support.microsoft.com/en-us/office/check-your-voicemail-in-teams-f8d568ce-7329-4fe2-a6a2-325ec2e2b419Adjust your voicemail settings
- To change your voicemail settings, click the settings and more icon (three dots), Settings.
- Click on Calls in the left navigation.
- Scroll down to the Manage Voicemail section.
Voicemail
Record a Custom Greeting
To record a new voicemail greeting, select Record a greeting and follow the instructions to record your message.
Default greeting language
Change your default greeting language by selecting the language you want under Choose a language for your default greeting.
Call answer rules
To change how calls are handled once they reach your voicemail, go to Call handling and forwarding section at the top. By default, Teams will play your voicemail greeting and allow the caller to record a message. You have some other options:
- Let the caller record a message
- Let the caller record a message or be transferred to someone else
- Play your greeting and end the call.
- Play the greeting than transfer the call.
Text to Speech
To use a text-to-speech voicemail greeting, type your greeting in Your custom greeting under Set up text-to-speech customized greeting option.
Note: If you've recorded a greeting, it'll override the text-to-speech option