UW-Stout has both Teams and Zoom as web conferencing options.  Teams will continue to be the primary web conferencing tool for administrative and business meetings, but Zoom is available in Canvas as well as Teams. Instructors will have the option to use Teams or Zoom for their classes, but are encouraged to be consistent and use their preferred tool throughout all their courses for a better student experience.  

Please review this document to review unique features of each tool and determine the best fit for your web conferencing needs. Microsoft Teams and Zoom

Updates

Setting Up Your Zoom Account: Go to  https://wisconsin-edu.zoom.us to set up your Zoom account. You can set up your profile and personal settings after you log in. We recommend that you follow these steps before you access Zoom in Canvas. See KB Article for more information: Zoom: How to Create a UW-Stout Zoom Account

Account Consolidation: Users with a personal Zoom license (Pro or Basic) using their UW email address will be given the choice to merge their Zoom license into the UW System Zoom account or change the email address used for their personal Zoom license. See KB Article for more information: [Link for document 112949 is unavailable at this time]

Canvas Integration: Zoom has been made available in Canvas. You will find it on the left navigation in your courses. We recommend that you go to https://wisconsin-edu.zoom.us/ first to set up your Zoom account. Please follow these steps before you access Zoom in Canvas. See KB Article for more information:  Zoom: How to Create a UW-Stout Zoom Account

Please Note The Following:

• NEW! Some users with prior accounts report getting an error when logging into https://wisconsin-edu.zoom.us when trying to activate their account. In this case, those users should first log in to https://zoom.us/ to give permission to switch accounts.
• If you had Zoom.com bookmarked in the past, you will want to update your bookmark to https://wisconsin-edu.zoom.us.
• After you activate your account you can set up your profile and personal settings when you log in.  

Additional Resources

Zoom Training Materials

Support

The University of Wisconsin System license for Zoom includes Premier+ support for all UW users vis the Zoom Help Center.

The Zoom Help Center provides:

• self service help
• 24x7 chat support for end-users
• 24x7 phone support for end-users
• Direct access to Tier 2 support for licensed administrators
• Priority response and automated escalation

For fast help, users can submit a Web Ticket Request

Users may also contact the Stout Technology Help Desk for help with institution-specific issues.