Desktop Web Browsers

Clearing the browser cache prevents you from using old/out-of-date versions of websites and protects your personal information. It also helps running some applications better on your computer by freeing up space.

Note: Make sure you set the Time Range to the "All Time" or "Everything" options when available to clear all data. Please save any unpublished work before proceeding; you will be logged out of all sites and applications and will need to re-authenticate.

Table with browser name and links to Windows documents and macOS documents.

Browser	Windows Document Link	macOS Document Link
Google Chrome	Chrome (Win) - Clearing Cache and Cookies	Chrome (Mac) - Clearing Cache and Cookies
Firefox	Firefox 57+ (Win) - Clearing Cache and Cookies	Firefox 21+ (Mac) - Clearing Cache and Cookies
Safari	Safari (Win) - Clearing Cache and Cookies	Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
Microsoft Edge	Edge (Win) - Clearing Cache and Cookies	None
Opera	Opera (Win) - Clearing Cache and Cookies	Opera 28.0 (Mac) - Clearing Cache and Cookies
New Microsoft Edge	New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies	New Edge (Win 10, 8, 7, MacOS) - Clearing Cache and Cookies

Mobile Web Browsers

Table with mobile Operating System and corresponding documents on clearing cache and cookies.

Operating System	Document Link
Android	Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
iOS	iOS - Clearing Cache and Cookies
webOS	HP webOS 2.x - Clearing Cache and Cookies
Windows Phone	Internet Explorer (Windows Phone) - Clearing Cache and Cookies

Legacy Versions

Windows

Table with browser name and links to Windows documents.

Browser	Document Link
Internet Explorer 9, 10, & 11	Internet Explorer 9, 10, and 11 (Win) - Clearing Cache and Cookies
Internet Explorer 6	Internet Explorer 6 (Win) - Clearing Cache and Cookies
Internet Explorer 7	Internet Explorer 7 (Win) - Clearing Cache and Cookies
Internet Explorer 8	Internet Explorer 8 (Win) - Clearing Cache and Cookies
Firefox 3.5	Firefox 3.5 (Win) - Clearing Cache and Cookies

MacOS

Table with browser name and links to macOS documents.

Browser	Document Link
Firefox 3.5 - 20	Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
Opera 10.50	Opera 10.50+ (Mac) - Clearing Cache and Cookies
Safari 5	Safari 5 (Mac) - Clearing Cache and Cookies
Safari 5.1 - 7.9	[Link for document 30233 is unavailable at this time]
Safari 8.0+	Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies