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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 57
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No.Document TitleIDUpdatedHits
1 **** How to Access UW-Stout Email Account
549602020-02-0383449
2 **** Office 365: Learning Center
517492019-05-295138
3 **** Outlook: Sharing Folders
860562018-12-06895
4 *** Clearing Browser Cache and Cookies
123842020-02-142558306
5 *** Outlook (Web App): Manage A Shared Email Group
523002020-01-159667
6 Preparing for Graduation: eStout Technology Checklist
570302020-03-30602
7 Supported UW-Stout Email Applications
927862020-03-251173
8 Outlook: Email Forwarding
739162020-03-092469
9 Outlook (Students): Change your preferred email display name
685542020-03-092811
10 Encrypted email: How to open an encrypted email using Office 365
687192020-03-024211
11 Encrypted email: How to send an encrypted email using Office 365
687152020-03-022021
12 Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout
526552020-02-277816
13 How long after I leave Stout will I have access to my email?
651282020-02-273414
14 Campus Life Today and UW-Stout Today: Emails to all students, faculty, and staff
600072020-02-033491
15 Legal name and username change process for campus records and systems
483722019-09-134109
16 Alumni and Lifetime Email Expectations and Support
556422019-08-274515
17 Outlook: Reporting Phishing Emails
899622019-08-22755
18 OneDrive for Windows Desktop: Protect My Files
877072019-07-161708
19 Remove Exchange Account from iOS and Android mobile devices
927992019-07-03328
20 Outlook (Web App): View a Shared Email Folder
729282019-07-022231

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