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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
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No.Document TitleIDUpdatedHits
1 **** How to Access UW-Stout Email Account
549602018-05-2517483
2 **** Office 365 -- Learning Center -- Start here for Office 365 for Education
517492015-07-223312
3 *** Clearing Browser Cache and Cookies
123842018-09-171855396
4 *** Manage an email distribution group from Outlook Web App
523002018-04-136064
5 How long after I leave Stout will I have access to my email?
651282018-10-191973
6 Out of office (or Automatic Reply) activation request from supervisor
663552018-10-191166
7 Choose Not to Release Home Information to the University Directory (Faculty/Staff)
643562018-10-181951
8 Outlook Email Filtering
857392018-09-2625
9 Sharing Outlook Folders
860562018-09-2632
10 Outlook for Mac (2011 and 2016)- Adding Additional Accounts
535102018-08-011654
11 Office 365 -- What is Office 365 Education for Students?
536022018-07-023213
12 Office 365 -- What are the eligibility requirements for Office 365 Education for Students?
536032018-06-292153
13 Mail Merge to e-mail from Microsoft Word and send from a shared email address
558652018-06-1440204
14 Office 365 - What are the limitations for message size, recipient number, and mailbox storage?
279222018-05-0885083
15 Phishing Scams -- Current or recent scams (and what we can learn from them)
742752018-04-302022
16 Applicant and New Student Guide to Accessing Email
594292018-03-142960
17 Legal name and username change process for campus records and systems
483722018-03-082488
18 Add a shared mailbox in Microsoft Outlook (Windows)
531412018-03-062513
19 Outlook - Configuring Outlook to use another Email Profile (shared inbox) for Mail Merge
640962018-03-053125
20 Office 365 -- How to install Office 365 Desktop Applications on a PC or Mac (free)
536082018-01-3110818
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