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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 55
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No.Document TitleIDUpdatedHits
1 **** How to Access UW-Stout Email Account
549602018-12-2027781
2 **** Outlook: Sharing Folders
860562018-12-06128
3 **** Office 365 -- Learning Center -- Start here for Office 365 for Education
517492015-07-223640
4 *** Clearing Browser Cache and Cookies
123842019-02-052069097
5 *** Manage an email distribution group from Outlook Web App
523002018-04-136679
6 Preparing for Graduation: Technology Checklist
570302018-12-2058
7 Turn on Junk Folder
886112018-12-2098
8 Outlook (OWA): Sharing Folders
880152018-12-2075
9 Microsoft Outlook (Windows): Add a Shared Mailbox
531412018-12-132796
10 Runtime Error Checking Student Email
594002018-12-071725
11 OneDrive for Windows Desktop: Protect My Files
877072018-11-2980
12 Phishing Scams: Current or recent scams (and what we can learn from them)
742752018-11-282719
13 Using a Group Calendar
874142018-11-01107
14 Office 365: How to install Office 365 Desktop Applications on a PC or Mac (free)
536082018-10-3111977
15 How long after I leave Stout will I have access to my email?
651282018-10-192222
16 Out of office (or Automatic Reply) activation request from supervisor
663552018-10-191290
17 Choose Not to Release Home Information to the University Directory (Faculty/Staff)
643562018-10-182227
18 Outlook Email Filtering
857392018-09-26135
19 Outlook for Mac (2011 and 2016)- Adding Additional Accounts
535102018-08-011860
20 Office 365 -- What is Office 365 Education for Students?
536022018-07-023531

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