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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 51
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No.Document TitleIDUpdatedHits
1 **** Office 365: Learning Center
517492020-05-266211
2 **** How to Access UW-Stout Email Account
549602020-02-0392166
3 **** Outlook: Sharing Folders
860562018-12-061472
4 *** Clearing Browser Cache and Cookies
123842020-08-062784968
5 *** Outlook (Web App): Manage A Shared Email Group
523002020-01-1511639
6 Legal name and username change process for campus records and systems
483722021-03-085143
7 Office 365 - What are the limitations for message size, recipient number, and mailbox storage?
279222021-03-04106239
8 Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout
526552021-02-228568
9 Alumni and Lifetime Email Expectations and Support
556422021-02-225576
10 Office 365: What is Office 365 Education for Students?
536022021-02-226011
11 Encrypted email: How to send an encrypted email using Office 365
687152021-01-112556
12 Office 365: How to install Office 365 Desktop Applications on a PC or Mac (free)
536082020-12-2120929
13 Remove Exchange Account from iOS and Android mobile devices
927992020-10-01787
14 Background check email from General Information Services
654382020-09-146007
15 Students: Change your preferred Office 365 display name (Email, Teams, etc)
685542020-09-033368
16 Outlook will not open in Windows
694852020-09-022990
17 Phishing Scams: Current or recent scams (and what we can learn from them)
742752020-09-024814
18 Outlook (Web App): View a Shared Email Folder
729282020-09-022759
19 Outlook (Web App): Sharing Email Folders
729272020-09-022571
20 Choose Not to Release Home Information to the University Directory (Faculty/Staff)
643562020-08-314063

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