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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 51
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No.Document TitleIDUpdatedHits
1 **** Office 365: Learning Center
517492020-05-266591
2 **** How to Access UW-Stout Email Account
549602020-02-0393769
3 **** Outlook: Sharing Folders
860562018-12-061685
4 *** Clearing Browser Cache and Cookies
123842021-03-242847907
5 *** Outlook (Web App): Manage A Shared Email Group
523002020-01-1512260
6 How long after I leave Stout will I have access to my email?
651282021-05-244376
7 Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout
526552021-05-178852
8 Outlook (Windows): Add a Shared Mailbox
531412021-05-055329
9 Outlook (Web App): View a Shared Email Folder
729282021-04-262892
10 Outlook (Web App): Sharing Email Folders
729272021-04-192743
11 Legal name and username change process for campus records and systems
483722021-04-065477
12 Recover deleted emails from Office 365 Outlook (Web App)
669812021-03-232527
13 Alumni and Lifetime Email Expectations and Support
556422021-02-225854
14 Office 365: What is Office 365 Education for Students?
536022021-02-226389
15 Encrypted email: How to send an encrypted email using Office 365
687152021-01-112730
16 Office 365: How to install Office 365 Desktop Applications on a PC or Mac (free)
536082020-12-2121843
17 Remove Exchange Account from iOS and Android mobile devices
927992020-10-01943
18 Background check email from General Information Services
654382020-09-146409
19 Students: Change your preferred Office 365 display name (Email, Teams, etc)
685542020-09-033722
20 Outlook will not open in Windows
694852020-09-023176

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