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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 55
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No.Document TitleIDUpdatedHits
1 **** Office 365: Learning Center
517492020-05-265478
2 **** How to Access UW-Stout Email Account
549602020-02-0387580
3 **** Outlook: Sharing Folders
860562018-12-061129
4 *** Clearing Browser Cache and Cookies
123842020-05-142623376
5 *** Outlook (Web App): Manage A Shared Email Group
523002020-01-1510319
6 Choose Not to Release Home Information to the University Directory (Faculty/Staff)
643562020-06-223615
7 Office 365 - What are the limitations for message size, recipient number, and mailbox storage?
279222020-06-18103801
8 Email - Legitimate contact is being filtered as junk email
640312020-06-092134
9 Managing Junk Email Filter
640282020-06-092696
10 Outlook: Reporting Phishing Emails
899622020-05-261145
11 Student email accounts: Access after a change in status (graduation, transfer, etc.)
635702020-05-04850
12 Outlook Email Filtering
857392020-04-03890
13 Preparing for Graduation: eStout Technology Checklist
570302020-03-30791
14 Supported UW-Stout Email Applications
927862020-03-251596
15 Outlook: Email Forwarding
739162020-03-092812
16 Encrypted email: How to open an encrypted email using Office 365
687192020-03-024771
17 Encrypted email: How to send an encrypted email using Office 365
687152020-03-022256
18 Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout
526552020-02-278137
19 How long after I leave Stout will I have access to my email?
651282020-02-273697
20 Campus Life Today and UW-Stout Today: Emails to all students, faculty, and staff
600072020-02-033793

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