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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 51
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No.Document TitleIDUpdatedHits
1 **** Clearing Browser Cache and Cookies
123842021-10-252977912
2 **** How to Access UW-Stout Email Account
549602021-07-2796570
3 **** Office 365: Learning Center
517492020-05-267113
4 **** Outlook: Sharing Folders
860562018-12-062024
5 *** Outlook (Web App): Manage A Shared Email Group
523002020-01-1513248
6 Students: Change your preferred Office 365 display name (Email, Teams, etc)
685542021-12-014275
7 Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout
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8 Campus Life Today and Campus Connections: Emails to all students, faculty, and staff
600072021-11-184691
9 Email - Outlook personal storage table (emails saved on a computer) support
509762021-11-0110335
10 Email - PST files on mapped network drives
509782021-11-016634
11 Campus Credentials and Email Addresses Explained
479482021-11-015870
12 Phishing: Top Tips to Stay Safe Online
742752021-10-085669
13 Office 365: Wrong time zone in e-mail and calendar
851552021-10-0415057
14 Outlook: Email Forwarding
739162021-09-273969
15 Outlook (Windows): Add a Shared Mailbox
531412021-09-246070
16 Recover deleted emails from Office 365 Outlook (Web App)
669812021-09-132807
17 Out of office (or Automatic Reply) activation request from supervisor
663552021-09-132727
18 Moving items from personal email (pst) folders to online storage
606932021-07-274480
19 Identifying personal email (pst) folders in use in Outlook
606882021-07-275712
20 Outlook (iPhone): How to Setup
921562021-07-144267

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