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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 51
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No.Document TitleIDUpdatedHits
1 **** How to Access UW-Stout Email Account
549602017-09-145222
2 **** Office 365 -- Learning Center -- Start here for Office 365 for Education
517492015-07-222231
3 *** Clearing Browser Cache and Cookies
123842017-09-111234827
4 *** Manage an email distribution group from Outlook Web App
523002016-12-123963
5 Phishing Scams -- Current or recent scams (and what we can learn from them)
742752017-09-24446
6 Campus Life Today and UW-Stout Today -- Emails to all students, faculty, and staff
600072017-09-15911
7 Applicant and New Student Guide to Accessing Email
594292017-09-141799
8 "You should be seeing tiles" error when logging into email
705202017-09-11899
9 Outlook Desktop Client - View Shared Email Folder
729312017-09-01214
10 Outlook Web App - View a Shared Email Folder
729282017-09-01356
11 Mail Merge to e-mail from Microsoft Word and send from a shared email address
558652017-08-024626
12 How long after I leave Stout will I have access to my email?
651282017-07-21891
13 Stop unwanted email forwarding - Office 365
739162017-07-03202
14 Office 365 - What are the limitations for message size, recipient number, and mailbox storage?
279222017-06-0858398
15 Change your preferred name and update email display name (students only)
685542017-05-22589
16 Legal name change process for campus records and systems
483722017-05-221139
17 Email - Outlook personal storage table (emails saved on a computer) support
509762017-05-182406
18 Campus Credentials and Email Addresses Explained
479482017-05-181571
19 Office 365 -- How to install Office 365 Desktop Applications on a PC or Mac (free)
536082017-05-156599
20 Outlook - Share Email Folders
729272017-05-15349

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