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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 57
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No.Document TitleIDUpdatedHits
1 **** How to Access UW-Stout Email Account
549602018-12-2037035
2 **** Outlook: Sharing Folders
860562018-12-06179
3 **** Office 365 -- Learning Center -- Start here for Office 365 for Education
517492015-07-223795
4 *** Clearing Browser Cache and Cookies
123842019-03-152177843
5 *** Manage an email distribution group from Outlook Web App
523002018-04-136951
6 Student email accounts: Access after a change in status (graduation, transfer, etc.)
635702019-04-194
7 Office 365: Wrong time zone in e-mail and calendar
851552019-04-194
8 Legal name and username change process for campus records and systems
483722019-04-092849
9 Campus Credentials and Email Addresses Explained
479482019-03-213111
10 Office 365 - What are the limitations for message size, recipient number, and mailbox storage?
279222019-02-2095947
11 Preparing for Graduation: Technology Checklist
570302018-12-2099
12 Turn on Junk Folder
886112018-12-20170
13 Outlook (OWA): Sharing Folders
880152018-12-20138
14 Microsoft Outlook (Windows): Add a Shared Mailbox
531412018-12-132934
15 Runtime Error Checking Student Email
594002018-12-071802
16 OneDrive for Windows Desktop: Protect My Files
877072018-11-29139
17 Phishing Scams: Current or recent scams (and what we can learn from them)
742752018-11-282870
18 Using a Group Calendar
874142018-11-01148
19 Office 365: How to install Office 365 Desktop Applications on a PC or Mac (free)
536082018-10-3112508
20 How long after I leave Stout will I have access to my email?
651282018-10-192331
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