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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 57
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No.Document TitleIDUpdatedHits
1 **** How to Access UW-Stout Email Account
549602019-08-0574926
2 **** Office 365: Learning Center
517492019-05-294659
3 **** Outlook: Sharing Folders
860562018-12-06598
4 *** Outlook (Web App): Manage A Shared Email Group
523002019-09-098614
5 *** Clearing Browser Cache and Cookies
123842019-08-132468459
6 Outlook (Students): Change your preferred email display name
685542019-09-262334
7 Legal name and username change process for campus records and systems
483722019-09-133578
8 Alumni and Lifetime Email Expectations and Support
556422019-08-273976
9 Runtime Error Checking Student Email
594002019-08-232227
10 Outlook: Reporting Phishing Emails
899622019-08-22320
11 OneDrive for Windows Desktop: Protect My Files
877072019-07-16648
12 Supported UW-Stout Email Applications
927862019-07-03618
13 Remove Exchange Account from iOS and Android mobile devices
927992019-07-03162
14 Outlook (Web App): View a Shared Email Folder
729282019-07-021948
15 Outlook (Windows): Add a Shared Mailbox
531412019-07-013644
16 Outlook (Web App): Sharing Email Folders
729272019-07-011689
17 Outlook (Web App): Opening a Shared Inbox
531432019-06-274633
18 Office 365: How long can I use Office 365 for Education?
536042019-06-254378
19 Office 365: Can I share the Office 365 plan with others?
536062019-06-252292
20 Outlook (iPhone): How to Setup
921562019-06-101479

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