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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 51
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No.Document TitleIDUpdatedHits
1 **** How to Access UW-Stout Email Account
549602021-07-2795079
2 **** Office 365: Learning Center
517492020-05-266840
3 **** Outlook: Sharing Folders
860562018-12-061830
4 *** Outlook (Web App): Manage A Shared Email Group
523002020-01-1512751
5 Recover deleted emails from Office 365 Outlook (Web App)
669812021-09-132647
6 Out of office (or Automatic Reply) activation request from supervisor
663552021-09-132602
7 Clearing Browser Cache and Cookies
123842021-08-092908443
8 Moving items from personal email (pst) folders to online storage
606932021-07-274147
9 Identifying personal email (pst) folders in use in Outlook
606882021-07-275222
10 Outlook (iPhone): How to Setup
921562021-07-144005
11 How long after I leave Stout will I have access to my email?
651282021-05-244498
12 Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout
526552021-05-179037
13 Outlook (Windows): Add a Shared Mailbox
531412021-05-055633
14 Outlook (Web App): View a Shared Email Folder
729282021-04-262996
15 Outlook (Web App): Sharing Email Folders
729272021-04-192881
16 Legal name and username change process for campus records and systems
483722021-04-065754
17 Alumni and Lifetime Email Expectations and Support
556422021-02-226103
18 Office 365: What is Office 365 Education for Students?
536022021-02-226656
19 Encrypted email: How to send an encrypted email using Office 365
687152021-01-112861
20 Office 365: How to install Office 365 Desktop Applications on a PC or Mac (free)
536082020-12-2122820

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