Topics Map > Service Catalog > Device support > Asset Management
Topics Map > Service Catalog > Device support > Device deployment

Asset Management: What happens after a faculty/staff computer is ordered?

The process by which C-numbered computers are added to departmental inventories

Departments are responsible for providing faculty and staff with an appropriate computer hardware with help from their IT Consultant.

Life Cycle of a Computer Setup

  1. Computer is ordered through Procurement and Materials Management
  2. Computer is received at central receiving, the serial number recorded, and C-number assigned
  3. Computer only (not monitor or peripheral equipment) is delivered to Sorensen Hall for imaging and the C-number sticker applied (monitors and peripherals are delivered directly to the end user)
  4. A help desk ticket is created for the intended user and contact made to schedule setup
  5. Following delivery and setup the ticket is closed and a delivery email sent to the department's designated inventory administrator(s)

Keywordscost share life-cycle   Doc ID52693
OwnerSeth C.GroupUW Stout
Created2015-06-17 13:57:01Updated2024-01-29 12:15:58
SitesUW Stout
Feedback  0   0