Topics Map > Service Catalog > Device support > Operating system support
Reimage of Faculty or Staff Computer -- Getting Ready
Faculty and staff can request a reimage to upgrade to a new operating system or to fix problems
Faculty and staff can request and initiate their own Reimage. Some computers may not meet minimum hardware requirements. There is no charge for a reimage. This differs from a Cascade that results in the reassignment of a computer to another user.
End-user Image Preparation Process
- Backup all data and files--this is the responsibility of the end-user
- Plan for at least one full business day without the computer
- Identify which software applications need to be reloaded