Topics Map > Service Catalog > Device support > Operating system support
Reimage of Faculty or Staff Computer: Getting Ready
Faculty and staff can request a reimage to upgrade to a new operating system or to fix problems
Faculty and staff can request and initiate their own Reimage. Some computers may not meet minimum hardware requirements. There is no charge for a reimage. All reimages of a computer will be done at the Technology Desk on 1st floor Sorensen Hall.
End-user Image Preparation Process
- Backup all data and files, including the ImageNow inscan.xml (if applicable) and any bookmarks.
This is the responsibility of the end-user. - Plan for at least one full business day without the computer.
- Identify which software applications need to be reloaded.
This is the responsibility of the end-user.