What is the Technology Help Desk?

The Technology Help Desk - Service Summary

The Technology Help Desk (formerly called ASK5000) assists applicants, students, faculty, and staff with their campus-technology needs. Able to answer many general technology questions, the help desk is also the intake point for problems related to campus accounts such as AccessStout, campus software, campus-owned/leased computers and classroom media.

Services We Offer:

  • Support for campus accounts such as email, AccessStout and Learn@UW-Stout
  • Hardware support of campus-owned or student-leased eStout computers and printers
  • Network connectivity on campus
  • Installation and operational support of campus-owned and licensed software*
  • Repair of in-warranty, campus-owned, HP and Apple computer hardware

*Please note that help desk staff are not experts in the use of specialized applications and departmental software. 

Laptop Assistance

The Technology Help Desk is located in 109 Sorensen Hall and is open to all students, faculty and staff for help with campus-owned or student-issued laptops. The help desk acts as a full-service facility for student eStout laptops offering deployments, software, loaners, assistance and repair.

Contact Us

 Email IconPHone icon  Walk In Icon Computer Icon
 Email Phone Walk In Self Service
 techdesk@uwstout.edu 715-232-5000 109 Sorensen Hall Self Service Ticket

Emails, voicemails, and service requests submitted outside of business hours are returned the next business day

See Also:

Keywords:who   Doc ID:64146
Owner:Rob J.Group:UW Stout
Created:2016-06-16 09:26 CDTUpdated:2021-02-01 11:05 CDT
Sites:UW Stout
Feedback:  0   0