Topics Map > Service Catalog > Device support > Asset Management
Asset Management: FAQS
Q: My department is in possession of a computer that does not appear in our list. What do I do?
A: Please create a self-service ticket for the UW-Stout Technology Helpdesk and request that it be added to your department’s online inventory.
Q: How are computers added to our inventory list?
A: All computers are scanned on the receiving dock and immediately receive a C-number for security reasons. The computers are picked up by LIT for initial setup and the user and department assigned prior to delivery. Computers will not show up on the inventory list until
Q: Are printers required to be inventoried?
A: Yes. Any physical device that processes, stores or distributes data is required to be put in inventory.
Q: How are surplused computers removed from our inventory list?
A: Once you have completed the IT Hardware Asset Surplus form in the Client Portal, a member of LIT will pick up the asset and remove it from your inventory. The help desk ticket will be closed and an email will be generated as proof of the move.
Q: We have computers in our area that we need to keep and have available for hired students to use to do work for us. Whose name should be listed on the inventory for these computers?
A: Computers kept for student use, or even for retiring or exiting employees that you intend to keep in your department must be assigned to someone within your department. This does not mean that person is financially liable for these computers! But it does provide a ‘go-to’ person that should know where that computer is located during an audit. Note, computers should not be kept as ‘extras’ or ‘just in case’. Any computers not being used should be surplused so that the campus is able to sell these computers and get the highest sale price possible.
Q: Why do we track computers on inventory?
A: Inventory of computers is synonymous with data security. UW-Stout would not be good shepherds of our data if we didn’t track our computers and let them simply disappear without knowing about it.
Therefore, the campus has made a decision to track via inventory all computers, and data devices.
Q: How many departmental inventory admins can be designated for each department?
A: There is no limit to the number of inventory admins who can be designated. Admins can be added and removed by creating a self service ticket for the UW-Stout Technology Helpdesk.