Topics Map > Service Catalog > Accounts, passwords and security services > Authentication systems

2 Step: "Additional identity proofing is required"

Select systems are now required to have Duo users proofed.

Additional Identity Proofing is Required

  • If you see this error message, you will need to go through Stout's identity proofing procedure. For this procedure, you will need to visit the Technology Helpdesk with a government-issued photo ID (ex. driver's license or campus ID) and your 2-Step device.

  • Identity proofing is used as another step of identification to ensure you are the person using your 2-Step device and is only required for select, high-risk systems.

  • After going through the proofing process, it is recommended that a browser cache and cookie clear is completed. Some web browsers will not recognize that you have gone through the proofing step: Clearing Browser Cache and Cookies

If you have any questions about identity proofing, please contact the Technology Helpdesk.




Keywords:proof proofing identity 2step 2-step duo fob phone HRS additional identity required system   Doc ID:90315
Owner:Larissa H.Group:UW Stout
Created:2019-03-11 13:33 CSTUpdated:2020-11-19 13:49 CST
Sites:UW Stout
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