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Microsoft Authenticator: Enrollment Using a Mobile Device
Microsoft Authenticator
UW-Stout has moved from DUO to Microsoft Authenticator for Multi Factor Authentication.
There are two options to enroll:
- Manually: If MS Authenticator has not been turned on for your account follow the steps in the Setting up Microsoft Authenticator Manually section.
- Prompt: If MS Authenticator has been turned on for your account, when you log into Microsoft 365 online, you will be prompted for More information required to begin the Microsoft Authenticator enrollment . Follow the steps in the Enrolling with a Prompt from Microsoft section.
Some Known Issues with Enrolling
If you run into any of the following issues, please contact the Technology Help Desk at 715-232-5000 or techdesk@uwstout.edu and they can reset your account.
- It appears that you are already enrolled with your Stout account, and it will not let you enroll again.
- You get a prompt on your computer to add the 2-digit code to the Authenticator App on your phone, but the App does not prompt you to enter the code.
Manual Setup
Setting up Microsoft Authenticator Manually on a Computer
You can view an example of this process from another University on this video: https://www.youtube.com/watch?v=gPuqClJlQYI
- On your computer, visit https://aka.ms/mysecurityinfo. Select Add Method
- Choose Authenticator app.
- Computer: Follow the prompts on the following screens. Once the Microsoft Authenticator app is installed on your mobile device, click Next. (See direction below for steps on installing the app on your mobile device)
Download the Microsoft Authenticator App
- Download the Microsoft Authenticator App if you haven't done this yet.
Visit the Apple app store or Google play store on your mobile device and install the Microsoft Authenticator app. Alternatively, visit aka.ms/authapp to find QR Codes that will send you to the store for your Apple or Android mobile device.
You may also search in the Google Play store or Apple App store for "Microsoft Authenticator" to manually download.*(If manually downloading, please be aware of of the app that you are downloading. It should be fully named "Microsoft Authenticator")
- Download the Microsoft Authenticator App if you haven't done this yet.
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Computer: Set up your account on the Authenticator App. Click on Next.
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Computer: A QR Code will appear in the next step. You will come back to this QR code on your computer and scan with your mobile device.
- Mobile Device: Open the Microsoft Authenticator app on your mobile device and select Add work or school account.
- iPhone users press the PLUS button at the top right corner first to add an account, then select work or school account.
Android and iPhone Android iPhone
- iPhone users press the PLUS button at the top right corner first to add an account, then select work or school account.
- Mobile Device: Choose Scan a QR code. (Do NOT choose Sign In)
Android and iPhone Android iPhone - Computer: Back on your computer, scan the QR code with Microsoft Authenticator app on your mobile device to enable your account. Once the scan is successful, click Next.
Can't Scan?
If you are unable to Scan the QR code, select the Can't Scan image? option which will provide you with a code to copy and a URL to visit to activate.
If you can't scan because it says that your account has already been activated and there is a UW-Stout account on your mobile app, please click Next to continue as normal.
Please contact the helpdesk at 715-232-5000 if errors still occur.
- Computer: Complete Setup - Microsoft Authenticator will prompt you on your computer screen with a number to enter in your mobile app. Your mobile app will detect that a sign in is being requested.
- Mobile Device: Enter the number shown in your Microsoft Authenticator App on your mobile device and then click Yes on your mobile device to approve.
Activate Android iPhone
Enrolling with a Prompt (More Information Required)
Enrolling with a Prompt from Microsoft - Using a Mobile Device
Please Note: Screen shots are for an iPhone but the process is similar on an Android device.
- When you sign into any Microsoft 365 web based application, you will be prompted for More information required to begin the Microsoft Authenticator enrollment. Click Next.
(PLEASE NOTE: If you see the message "You have 14 days until this is required", you can click on that message to delay your enrollment. Once that time frame has expired you will be required to enroll at that time.) - Start by getting the App. (If you already have the Microsoft Authenticator app, click on Next.)
- Click on Download now to install the Microsoft Authenticator app.
- After the App is installed, return to the set up screen. Click on Next
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Set up your account in the App
Click on Pair your account to the app by clicking this link. This will take you back to the Authenticator app.
- On the "Open in Authenticator" pop up, click on Open.
- Click on the University of Wisconsin-Stout account. This will pair your account.
- Return to the set up page to complete the setup. Note the number shown on the screen.
- Go to the Microsoft Authenticator App and enter the number on the set up screen. Click on Yes.
- Microsoft will approve your notification. Click on Next.
- If your account is successfully registered, you will see a Success message.
Enrolling with a Prompt from Microsoft - Using a Computer
When you sign into any Microsoft 365 web based application, you will be prompted for More information required to begin the Microsoft Authenticator enrollment. Click Next.
(PLEASE NOTE: If you see the message "You have 14 days until this is required", you can click on that message to delay your enrollment. Once that time frame has expired you will be required to enroll at that time.)
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Download the Microsoft Authenticator App if you haven't done this yet.
Download the Microsoft Authenticator App
- Download the Microsoft Authenticator App if you haven't done this yet.
Visit the Apple app store or Google play store on your mobile device and install the Microsoft Authenticator app. Alternatively, visit aka.ms/authapp to find QR Codes that will send you to the store for your Apple or Android mobile device.
You may also search in the Google Play store or Apple App store for "Microsoft Authenticator" to manually download.*(If manually downloading, please be aware of of the app that you are downloading. It should be fully named "Microsoft Authenticator")
- Download the Microsoft Authenticator App if you haven't done this yet.
-
Computer: Set up your account on the Authenticator App. Click on Next.
- Computer: A QR Code will appear in the next step. You will come back to this and scan with your mobile device.
- Mobile Device: Open the Microsoft Authenticator app on your mobile device and select Add work or school account.
- iPhone users press the plus sign button in the upper right to add an account, then select work or school account.
work or school Android iPhone
- iPhone users press the plus sign button in the upper right to add an account, then select work or school account.
- Mobile Device: Choose Scan a QR code.
Scan QR code Android iPhone - Computer: Back on your computer, scan the QR code with the Microsoft Authenticator app on your mobile device to enable your account. Once the scan is successful, click Next. (Make sure you continue to step 7-9)
Can't Scan?
If you are unable to Scan the QR code, select the Can't Scan image? option which will provide you with a code to copy and a URL to visit to activate.
If you can't scan because it says that your account has already been activated and there is a UW-Stout account on your mobile app, please click Next to continue as normal.
Please contact the helpdesk at 715-232-5000 if errors still occur.
- Let's try it out! Microsoft Authenticator will prompt you on your computer screen with a number to enter in your mobile app. Your mobile app will detect that a sign in is being requested.
- Enter the number shown in your Microsoft Authenticator App on your mobile device and then click Yes on your mobile device to approve.
Android | iPhone |
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Success! Your MS Authenticator account has been set up.
Enroll in Microsoft MFA on a Mobile Phone Without Access to a Computer
This guide provides step-by-step instructions for enrolling in Microsoft MFA (Multi-Factor Authentication) on a mobile phone when no computer is available. The process involves using the Microsoft Authenticator app and switching between apps on the phone to complete the setup.
Step 1: Start MFA Enrollment Process
- Open the Outlook Mobile App or any other Microsoft app like Teams or OneDrive.
- Log in with your work/school account.
- A prompt will appear stating that More Information is Required for MFA enrollment.
(PLEASE NOTE: If you see the message "You have 14 days until this is required", you can click on that message to delay your enrollment. Once that time frame has expired you will be required to enroll at that time.) - Tap Next to begin the process.
Step 2: Install Microsoft Authenticator App
- If the app is already installed, skip this step.
- If not, open the Google Play Store (Android) or Apple App Store (iOS), search for Microsoft Authenticator, and install it.
Step 3: Get the Code
- In the MFA enrollment screen, you will be prompted to scan a QR code.
- Since you cannot scan the code on your own phone, tap Can’t scan QR code? or Use a different verification method.
- This will display a long code and a URL, which you will need to enter manually.
Step 4: Switch to the Microsoft Authenticator App
- Open the Microsoft Authenticator App.
- Tap the + sign in the top right corner.
- Select Work or School Account.
- At the bottom, choose Enter code manually.
Step 5: Switch Back to the Enrollment Page
- Switch back to the Outlook Mobile App (or the app displaying the MFA enrollment screen).
- Highlight the long code displayed and copy it.
- To copy, press and hold on the text, highlight the entire code, and select Copy.
Step 6: Paste the Code into Authenticator
- Switch back to the Microsoft Authenticator App.
- Paste the copied code into the designated field by pressing and holding the field and selecting Paste.
Step 7: Copy the URL
- Return to the Outlook Mobile App (or the app displaying the MFA enrollment screen).
- Highlight and copy the URL provided under the code.
Step 8: Paste the URL into Authenticator
- Switch back to the Microsoft Authenticator App.
- Paste the copied URL into the appropriate field and press Finish or Add Account.
Step 9: Complete Enrollment
Once both the code and URL are entered, the account will be successfully enrolled in MFA.
Using Microsoft Authenticator
- Navigate to the application or system that you want to log in to.
- Log in with your Stout email address.
- Click Next, then enter in your Stout password and then click Sign in
Student email is @my.uwstout.edu
Faculty/Staff email is @uwstout.edu
Using a Mobile Device
Using a Mobile Device
- After you enter your password, Microsoft Authenticator will immediately prompt you on screen with a security number to enter in the Microsoft Authenticator app.
- Open the Microsoft Authenticator Mobile App on your phone.
- The Authenticator app will provide you with a field to enter in the security number. Click Yes once the security number has been entered on the app and you will be logged in.
Android and iPhone
Android
iPhone
Using a FOB
Using a Microsoft Authenticator FOB
- Microsoft Authenticator will immediately prompt you on screen to type in your code.
- Pressing the red button on your Microsoft FOB will display a 6 digit code that will last 30 seconds before refreshing.
Once the code has been entered on screen, click Verify to login.