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Asset Management (Surplus): Sending IT Hardware to surplus

When a device is no longer being used by a department, it needs to be sent to surplus. This guide will walk inventory managers through the process to sending computers, tablets, and non-EO Johnson printers to surplus.

These steps should only be carried out by a department's inventory admin. If you are unsure who the inventory admin is for your department, please contact the Technology Help Desk.

  1. Log into the Self-Service Helpdesk.
  2. In the top navigation pane, click Services.
  3. Under categories, click Client Support.
  4. Under Services, click Surplus.
  5. On the right side, click Surplus a Device.
  6. In the "Asset for Surplus" field, type the c number of the device. DO NOT INCLUDE THE "C-"
    1. If you cannot find the C number, please list it in the "Device Location and Additional Information" field
  7. In the "Device Location and Additional Information" field, please provide the information requested. 

A ticket will now be created under your username. A member of our PC Repair team will contact you to set up a pickup time.

Keywordssurplus c-number computers printers ipads cell phones transfer   Doc ID52700
OwnerDavid A.GroupUW Stout
Created2015-06-17 14:25:57Updated2023-03-06 16:15:21
SitesUW Stout
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