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Asset Management (Surplus): Sending IT Hardware to surplus

When a device is no longer being used by a department, it needs to be sent to surplus. This guide will walk inventory managers through the process to sending computers, tablets, and non-EO Johnson printers to surplus.

These steps can only be carried out by a department's inventory admin. If you are unsure who the inventory admin is for your department, please contact the Technology Help Desk.


  1. Log into the Self-Service Helpdesk.

  2. In the left navigation pane, click Surplus Hardware Asset.

  3. Enter the C-number or LP-number of the asset being sent to surplus and select Get Asset.

  4. Make sure the drop-down menu is set to Sent to Surplus.

  5. In the text box provided, provide a description of where the item is located and any additional items (such as monitors, docks, or keyboards) to be picked up for surplus.

    Example of completed hardware surplus form. Asset has been selected and a short description with the location of the device has been entered.

  6. Click Submit.
A ticket will now be created under your username. A member of our PC Repair team will contact you to set up a pickup time.


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Keywords:surplus c-number computers printers ipads cell phones transfer   Doc ID:52700
Owner:David A.Group:UW Stout
Created:2015-06-17 14:25 CDTUpdated:2020-02-26 17:39 CDT
Sites:UW Stout
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