Topics Map > Service Catalog > Device support > Asset Management
Asset Management (Surplus): Sending IT Hardware to surplus
When a device is no longer being used by a department, it needs to be sent to surplus. This guide will walk inventory managers through the process to sending computers, tablets, and non-EO Johnson printers to surplus.
These steps should only be carried out by a department's inventory admin. If you are unsure who the inventory admin is for your department, please contact the Technology Help Desk.
- Log into the Self-Service Helpdesk.
- In the top navigation pane, click Services.
- Under categories, click Client Support.
- Under Services, click Surplus.
- On the right side, click Surplus a Device.
- In the "Asset for Surplus" field, type the c number of the device. DO NOT INCLUDE THE "C-"
- If you cannot find the C number, please list it in the "Device Location and Additional Information" field
- In the "Device Location and Additional Information" field, please provide the information requested.
A ticket will now be created under your username. A member of our PC Repair team will contact you to set up a pickup time.