Topics Map > Service Catalog > Instructional Technologies and Learning Services > Learning Management Support

Canvas: Support Access 24/7/365

How to access Canvas Support 24/7/365

Canvas Tier I support is available 24/7/365. To get help from Canvas via email, chat, or phone, log in to Canvas and click the Help button in the left-hand global navigation bar (the Help options are listed below). Note:  If Canvas cannot resolve your issue, they will escalate to the UW-Stout Learning Technology Services Team for resolution or additional support.

Student Help Options:

Instructor Help Options:

Canvas Outages:

If Canvas is ever down, go to to view the status of the problem along with any updates from Canvas.

Keywords:canvas, help, support, lms, outages   Doc ID:91525
Owner:Mike K.Group:UW Stout
Created:2019-05-03 10:43 CSTUpdated:2022-08-18 06:31 CST
Sites:UW Stout
Feedback:  0   2