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ImageNow: Login Error Message
Are you getting a login error when trying to log into Perceptive Content (Desktop Client) or Perceptive Experience (Web Client)?
Client usernames will need to be entered in as firstname.lastname@example.org. Please note that students who have access to ImageNow will also add @uwstout.edu after their username (NOT @my.uwstout.edu).
1. Staff member John Smith, whose username is smithjo would enter email@example.com.
2. Student Jane Smith, whose username is smithj1234 would enter
3. How to log into ImageNow (Perceptive Content Desktop Client) or Perceptive Experience.
4. If you see the following error message below, check that you used your full email address as your username and check that you have 2-Step setup.
"Unable to verify user credentials. Contact your system administrator to verify that the authentication method is configured correctly. "