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Canvas: Support Access 24/7/365

How to access Canvas Support 24/7/365

Canvas Tier I support is available 24/7/365. To get help from Canvas via email, chat, or phone, log in to Canvas and click the Help button in the left-hand global navigation bar (the options are listed below). Note:  If Canvas cannot resolve your issue, they will escalate to UW-Stout Learning Technology Services for resolution or additional support.

Student Help Options:

Instructor Help Options:

Canvas Outages:

If Canvas is ever down, go to https://status.instructure.com/ to view the status of the problem along with any updates from Canvas.




Keywords:canvas, help, support, lms, outages   Doc ID:91525
Owner:Katie L.Group:UW Stout
Created:2019-05-03 10:43 CSTUpdated:2019-11-07 16:20 CST
Sites:UW Stout
Feedback:  0   0