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Canvas: Support Access 24/7/365
How to access Canvas Support 24/7/365
Canvas support is available 24/7/365. To get help from Canvas via email, chat, or phone, please log into Canvas and select Help in the left-hand global navigation bar.
Student Options:
- Ask Your Instructor a question – this sends a message to your instructor via the Canvas Inbox
- Chat with Canvas Support (Students) – Live chat assistance from Canvas
- Contact Canvas Support via email - Accessed via the Help in Canvas
- Contact Canvas Support via phone - 1(833) 828-9806
- Search the Canvas Guides – Canvas has a comprehensive set of guides with links to multiple related articles
- Enroll in the Student Orientation Course - Self-Enrollment Link
Instructor Options:
- Create a Master Course
- Chat with Canvas Support (Instructors) – Live chat assistance from Canvas
- Contact Canvas Support via email - Accessed via the Help in Canvas
- Contact Canvas Support via phone - 1(833) 828-9807
- Search the Canvas Guides - Canvas has a comprehensive set of guides with links to multiple related articles
If Canvas cannot resolve your issue, they will escalate to UW-Stout Learning Technology Services for resolution or additional support.
Additional information is available at the UW-Stout Canvas Transition website.