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Canvas: Support Access 24/7/365

How to access Canvas Support 24/7/365

Canvas support is available 24/7/365. To get help from Canvas via email, chat, or phone, please log into Canvas and select Help in the left-hand global navigation bar.

Student Options:

  • Ask Your Instructor a question – this sends a message to your instructor via the Canvas Inbox
  • Chat with Canvas Support (Students) – Live chat assistance from Canvas
  • Contact Canvas Support via email - Accessed via the Help in Canvas
  • Contact Canvas Support via phone - 1(833) 828-9806
  • Search the Canvas Guides – Canvas has a comprehensive set of guides with links to multiple related articles
  • Enroll in the Student Orientation Course - Self-Enrollment Link

Instructor Options:

  • Create a Master Course
  • Chat with Canvas Support (Instructors) – Live chat assistance from Canvas
  • Contact Canvas Support via email - Accessed via the Help in Canvas
  • Contact Canvas Support via phone - 1(833) 828-9807
  • Search the Canvas Guides - Canvas has a comprehensive set of guides with links to multiple related articles

If Canvas cannot resolve your issue, they will escalate to UW-Stout Learning Technology Services for resolution or additional support.

Additional information is available at the UW-Stout Canvas Transition website.




Keywords:canvas, help, support, lms   Doc ID:91525
Owner:Kelly H.Group:UW Stout
Created:2019-05-03 11:43 CDTUpdated:2019-05-06 09:42 CDT
Sites:UW Stout
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