Topics Map > Service Catalog > Accounts, passwords and security services > Authentication systems
Topics Map > Service Catalog > Accounts, passwords and security services > Campus account > Password services

Changing your password (or forgotten password)

If you've forgotten your password, it's expired, or you simply need to change it, follow the steps below to reset your UW-Stout Microsoft account password.

Passwords can be changed or reset at https://passwordreset.microsoftonline.com

1. Visit the Microsoft Password Reset Page

Go to the Microsoft password reset page at https://passwordreset.microsoftonline.com/

  • Ensure you have a stable internet connection and are using a secure device.

A Microsoft account recovery page titled 'Get back into your account.' The page prompts the user with the question 'Who are you?' and instructs them to recover their account by entering their email or username in a text field. Below the text field, there is an example format for the email, such as 'user@contoso.onmicrosoft.com.' A CAPTCHA challenge is displayed, showing distorted characters 'LJJP6' that the user must type into a provided text box. An option to play an audio CAPTCHA is also available, indicated by a speaker icon, and a refresh icon to generate a new CAPTCHA. At the bottom, there are two buttons: 'Next' to proceed and 'Cancel' to exit the process.

2. Enter Your UW-Stout Email Address

On the password reset page, enter your UW-Stout email address (formatted as username@my.uwstout.edu), complete the captcha, and select 'Next'

  • Make sure to double-check for any typos in your email address.
  • Complete the captcha to verify you are not a robot, then click 'Next'.

3. Choose Your Preferred Verification Method

You can choose to receive the verification code via email, SMS, or another method depending on your account settings.

  • Select your preferred method and follow the on-screen instructions.
  • Make sure you have access to the device or email account you choose for verification.

A Microsoft account recovery page titled 'Get back into your account,' indicating 'verification step 1 > choose a new password.' The page instructs the user to choose a contact method for verification. There is a selected option to 'Approve a notification on my authenticator app,' with additional text explaining that a notification will be sent to the user's authenticator app on their mobile device. A blue 'Send Notification' button is provided to initiate the process. A 'Cancel' link is located at the bottom left to exit the verification step.

4. Enter the Verification Code

After receiving the verification code via your selected method, enter the code on the provided screen.

  • Ensure the code is entered exactly as it appears in the message or email.
  • Click 'Next' to proceed to the password creation screen.

5. Create a New Password

You will now be prompted to create a new password for your UW-Stout account.

  • Enter your chosen password in the 'New password' field, and then re-enter it in the 'Confirm password' field to ensure they match.
  • Click 'Finish' to complete the password reset process.

A Microsoft account recovery page titled 'Get back into your account,' displaying 'verification step 1 ✓ > choose a new password.' The page provides two input fields: one labeled 'Enter new password' and another labeled 'Confirm new password,' both marked with a red asterisk to indicate they are required fields. Below the input fields, there is a blue 'Finish' button to submit the new password, and a 'Cancel' link to exit the process.

7. Confirmation and First Login

After successfully resetting your password, you will see a confirmation screen stating that your password has been updated.

  • You can now log in to all UW-Stout applications using your new credentials.
  • Make sure to update your password on all devices and applications where your old password was saved (e.g., email, Wi-Fi, OneDrive).

Need Help?

If you encounter any issues during the password reset process, please contact the Technology Help Desk for assistance. 

Pro Tips for Managing Your Password

Here are some best practices to keep your UW-Stout account secure:

  • Regularly update your password to meet security standards.
  • Use a combination of letters, numbers, and special characters to create a strong password.
  • Avoid using easily guessable information such as birthdays, names, or common words.
  • Enable multi-factor authentication (MFA) for an added layer of security.

See Also


Keywords:
password forgot expired forgotten change hacked changed phishing phish 
Doc ID:
52201
Owned by:
Seth C. in UW Stout
KnowledgeBase
Created:
2015-06-10
Updated:
2024-08-26
Sites:
UW Stout
Clean URL:
https://kb.uwstout.edu/password
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