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Campus account :: Campus Account - Service description

This service provides a campus account and account management to all applicants, faculty, staff, and emeriti.

Description:

The Learning and Information Technology Help Desk provisions and manages user accounts for applicants, faculty, staff, and emeriti.  LIT create user accounts, resets passwords and ensure proper log into Single Sign On (SSO) authenticated sites.

Getting Help:

Self-Service Password site

Self-Service Help Desk Ticket

Phone:  715-232-5000

Walk in: Sorensen Hall 109

Cost:

There is no cost associated to end users for account creation, password resets and proper log in to shibboleth authenticated sites.

Availability:

Password site: 24/7

Walk in or Phone:  https://kb.uwstout.edu/hours

Note: If you have forgotten your security questions please call or stop in during regular business hours so a full-time staff can assist.  (M-F 8am to 4pm)

Policy:

Service Level Expectation:

LIT will strive create and resolve any campus account within 48 hours.

NumberDocument TitleIDUpdatedViews
1Password Change: Outlook, OneDrive, wireless are not working after a Password Change708472024-04-234784
2Update Alternate Email Address522152025-06-256069
3Activate new account (Faculty and Staff)954612025-09-299228
4Forgotten Username522102025-11-2510374
5Forgotten Campus ID number (7-digit)522092026-02-0213940
6Changing your password (or forgotten password)522012026-02-2423907
7Username [Glossary]515472026-03-16394543
8Activate new account (Applicants)531962026-05-1217626
9Change your preferred display name (Students): Office 365 including Email, Teams, etc.685542025-03-0710293
10Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout526552025-05-0613612
11Legal name and username change process for campus records and systems483722025-07-0211525

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