Description:

The Learning and Information Technology Help Desk provisions and manages user accounts for applicants, faculty, staff, retirees, emeriti and alumni.  LIT create user accounts, resets passwords and ensure proper log into Shibboleth authenticated sites.

Getting Help:

Self-Service Password site

Self-Service Help Desk Ticket

Phone:  715-232-5000

Walk in: Sorensen Hall 109

Cost:

There is no cost associated to end users for account creation, password resets and proper log in to shibboleth authenticated sites.

Availability:

Password site: 24/7

Walk in or Phone:  https://kb.uwstout.edu/hours

Note: If you have forgotten your security questions please call or stop in during regular business hours so a full-time staff can assist.  (M-F 8am to 4pm)

Policy:

Service Level Expectation:

LIT will strive create and resolve any campus account within 48 hours.