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Instant messaging, presence, voice and video chat :: Instant messaging, presence, and voice and video chat - Service description

This service provides a messaging service capable of text, voice, and video chatting that will display the availability of of campus users.

Description:  

Connect, communicate and collaborate with the click of a button. With Skype for Business (Formerly Lync), it’s easy to stay connected at work and on the go. This university-wide communications platform allows current faculty, staff and students to communicate and collaborate in real-time with any UW-Stout employee via:

  • Presence - Real-time presence information show who is online and if they are available
  • Instant Messaging - Send quick messages to an individual or a group
  • Audio and Video calls - Share audio and/or video with tow or more participants
  • Desktop Sharing - Share your screen and files with colleagues to collaborate and edit documents in real time
  • Web Conferencing - Schedule online meetings, with screen sharing and whiteboards

Getting Help: 

Microsoft has created online training for Skype for Business. If you are seeking more assistance please call the help desk (715-232-5000), create a self-service help desk ticket or come to Millennium Hall for in person assistance during business hours.

Cost:  

There is no cost directly associated with this for college, department and end users.

Availability:  

This service is available to current faculty, staff and students.

Policy:  

Skype for Business is the only supported instant message, voice or video chat system supported at UW-Stout.

Service Level Expectation:  

Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use skype for business will be responded to within 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Instant messaging, presence, voice and video chat
Results: 1-13 of 13
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No.Document TitleIDUpdatedHits
1 VoIP (Skype for Business): Making a Conference Call
636442019-04-192604
2 VoIP (Skype for Business): Managing a web conference
798462019-04-19194
3 Web Conferencing: Outlook and OWA
797602019-04-19190
4 Skype for Business: Creating Groups
641712018-10-312465
5 Skype for Business: Change or Add Picture
636152018-10-311983
6 Skype for Business: Hosting 3+ particpant calls
641732018-10-311970
7 Skype for Business: Introduction
634002018-10-312332
8 Skype for Business: Invite a user (Stout or external) to a Skype meeting via the web client
653942018-10-312309
9 Skype for Business: Training
630042018-10-313107
10 VoIP - Table of Contents
605582018-03-0522641
11 VoIP - Polycom Conference Phones
630902017-06-061801
12 VoIP - Skype for Business Availability Status (Presence)
641602017-05-304326
13 VoIP Roll-out schedule
608372017-05-222503


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