Outlook (Windows): Add a Shared Mailbox

After the user has been added to the appropriate shared mailbox members group they should do the following:

1. 1. Open Microsoft Outlook
   2. Click File tab in the Toolbar
   3. Click Account Settings button, select Account Settings.
      
      
      
      
      
      
   4. Select the E-Mail tab.
   5. Highlight your mailbox, click the Change button
      
      
      
      
      
      
      
   6. Click the More Settings button.
      
      
      
      
      
      
   7. Select the Advanced tab.
      
      
      
      
      
   8. Click the Add button.
   9. Type the Shared E-Mail Address and click Ok.
      
      *Note* you do not need to enter the entire email address, just the "username".
      
      
      
      
      
   10. Click the Apply and Ok buttons.
       
       
       
       
       
       
   11. Click Next, Done, and Close buttons

View Shared Mailbox

1. To view the shared mailbox, click the drop-down menu next to the inbox name and select Inbox.
   
   
   
   
   

The shared mailbox should populate under your main mailbox (left panel).

• Right click on your account name in the left-hand navigation pane of the New Outlook. (Example. DoeJoh@uwstout.edu)
• Select Add Shared Folder or Mailbox in the popup menu.
        
  

• In the Add shared folder or mailbox window, type the name of the shared mailbox you want to access, for example, techdesk@my.uwstout.edu

       
  
  
• After adding the shared inbox, restart outlook by closing it out completely and opening it again.
• Once New Outlook reopens, the shared inbox should appear on the left-hand navigation pane along with your personal inbox.