After the user has been added to the appropriate shared mailbox members group they should do the following:

1. 1. Open Microsoft Outlook
   2. Click File tab in the Toolbar
   3. Click Account Settings button, select Account Settings.
      
      
      
      
      
      
   4. Select the E-Mail tab.
   5. Highlight your mailbox, click the Change button
      
      
      
      
      
      
      
   6. Click the More Settings button.
      
      
      
      
      
      
   7. Select the Advanced tab.
      
      
      
      
      
   8. Click the Add button.
   9. Type the Shared E-Mail Address and click Ok.
      
      *Note* you do not need to enter the entire email address, just the "username".
      
      
      
      
      
   10. Click the Apply and Ok buttons.
       
       
       
       
       
       
   11. Click Next, Done, and Close buttons

View Shared Mailbox

1. To view the shared mailbox, click the drop-down menu next to the inbox name and select Inbox.
   
   
   
   
   

The shared mailbox should populate under your main mailbox (left panel).

• Look for the "Shared with me" folder in the left-hand navigation pane of the New Outlook.
  
       
  
  
• Expand the folder to check if the shared mailbox is already listed. 
• If the mailbox is not listed, right-click on the "Shared with me" section.
• Select "Add shared folder or mailbox" from the options.
  
       
  
  
• A dialog window will appear, allowing you to enter the name or email address of the mailbox you wish to add.
• Once added, the shared inbox will appear under the Shared with me section.