Topics Map > Service Catalog > Communications and collaboration services > Email

Add a shared mailbox in Microsoft Outlook (Windows)

How to add a shared mailbox to Outlook (Windows) org emails organization email accounts

After the user has been added to the appropriate shared mailbox members group they should do the following:

  1. Open Microsoft Outlook
  2. Click File tab in the Toolbar
  3. Click Account Settings button, select Account Settings
  4. Select the E-Mail tab
  5. Highlight your mailbox, click the Change button
  6. Click the More Settings button
  7. Select the Advance tab
  8. Click the Add button
  9. Type the Shared E-Mail Address
  10. Click the Apply and Ok buttons
  11. Click Next, Finish, and Close buttons

The shared mailbox should populate under your main mailbox (left panel).

See Also:

Keywords:shared mailbox, departmental mailbox, shared inbox, add mailbox, additional mail box, Add shared inbox to outlook, connect to another box, additional email account, folder   Doc ID:53141
Owner:Dan D.Group:UW Stout
Created:2015-06-24 09:35 CDTUpdated:2018-03-06 12:44 CDT
Sites:UW Stout
Feedback:  0   0