UW-Stout KnowledgeBase

Top Documents of the Week

1. Uninstall Programs from Windows or Apple (OS)
   
2. Technology Help Desk Hours
   
3. Connect Gaming Device, SmartTV, Media Player to the Wireless Network
   
4. Outlook Web App (OWA)
   
5. Mail Merge to e-mail from Microsoft Word and send from a shared email address
   
6. Username
   
7. Autodesk for Education
   
8. Network registration for devices on the campus wired network (Netreg)
   
9. Resetting Internet Browsers and removing Add-ons, Extensions and Plugins
   
10. Connect to StoutSecure wireless network on a Windows-based computer
    
11. VPN
    
12. Folders missing from Outlook (showing in online email)
    
13. Networking Printing - PC ~Adding Print Code to Printer Preferences
    
14. Asset Management -- Computer Inventory - Verify, change users, add note, etc.
    
15. Connect to VPN (Windows)
    
16. Making Engaging Videos in Camtasia 9 - Adding Captions
    
17. AccessStout
    
18. Office 365 -- Email on Smart Phone
    
19. Hyperion -- Bindows™ screen when trying to log in
    
20. Networking Printing - Installing Campus Printers on Windows computers
    
21. AirMedia -- Quick tips and troubleshooting hints
    
22. Office 365 -- How to install Office 365 Desktop Applications on a PC or Mac (free)
    
23. Networking Printing - Hold, Lock or Pause Print with User Code on Ricoh Printer Copiers
    
24. Function keys (fn + f9 of f10) not working to dim or brighten screen on a Stout-issued (eStout) HP student laptop
    
25. Network Scanning - Configure scans folder to OneDrive
    
26. Campus ID
    
27. How to Access UW-Stout Email Account
    
28. Wrong time zone in e-mail and calendar -- Office 365
    
29. Connect to StoutGuest Wireless Network
    
30. Outage History
    
31. KeyCheckout
    
32. AirMedia (Windows)-- Installing Crestron AirMedia Application
    
33. Software Center - Installing software on faculty and staff HP laptops
    
34. Request a New Phone Line Activation
    
35. Email Undeliverable - recipient rejected message as spam
    
36. Manage an email distribution group from Outlook Web App
    
37. Password security requirements (and LOA explained)
    
38. Residence Life - Cable TV Setup
    
39. Manual Connections to StoutSecure
    
40. Autodesk application license errors
    
41. 10 Digit Dialing
    
42. Asset Management -- New faculty/staff computers and cost share form and computer lifecycle
    
43. ImageStout - Routing Folders (Research Services Grants)
    
44. Asset Management -- Sending computers to surplus
    
45. eStout Student Laptop Program -- Program Support Summary
    
46. Heritage Hall 419
    
47. Access Stout -- Account information not displayed in Student Center
    
48. VoIP - Table of Contents
    
49. Phishing Scams -- Current or recent scams (and what we can learn from them)
    
50. eStout Student Laptop Transfer Program